Study On Stress Management For The Air Traffic Controllers In China

Since 2004, civil aviation in China has already entered another development upsurge, and aviation transportation has been continuously growing at a high speed. Every field of civil aviation is withstanding the huge pressure of high development, and actions are taken to keep the security and normal of aviation transportation. The controllers are engaged in jobs of high-tech, high risk and high pressure, any slightly fault mustn't occur when they send telegrams, issue instructions, and any careless may cause the significant aviation accident. This kind of special work decided the controllers to withstand the bigger working stress compared with other employees. Exorbitant, sustaining stresses can not only bring serious body and mind diseases, but also can cause the controllers to make the wrong decisions, which can threat the safety of the flight. So it's significant to make the controllers maintain good psychology conditions. Using the method of pressure management can effectively alleviate the controllers' working pressure, improve the work mood, enhance the working efficiency, and eliminate the negative influence caused by the pressure of controlling. Therefore, the research on pressure management is important and necessary for the controllers' work and civil aviation security.This thesis is divided into five parts: in the first part the writing goal and the significance is present, the content and the research method is determined, and the current situation for the study of the thesis is made clear. The stress management related theory is introduced in detail in the next part. In the third part, we analysis the present situation and the existence question of the air traffic controllers. In the fourth part the corresponding stress management countermeasures are proposed. At the last part, we make a conclusion and forecast to the stress management on the controllers.Referring to the research methods, the application is necessary to be illuminated. Demonstration is the principal part with combination between theory and practice. Therefore the practical measures are according to the studied problems. With the application of literature, many valuable results are consulted in this thesis. Investigation & research in the controllers in an ATC provide the chance to collecting the first research materials.During a flight whirl the controllers must work rapidly and efficiently. Total concentration is required to keep track of several planes at the same time and to make certain that all pilots receive the correct instructions. The mental stress of being responsible for the safety of several aircrafts and their passengers can be exhausting. As the controllers are under huge stress, stress management programming is an important component of any worksite health promotion program, especially in ATC center. There are many approaches to reduce the controllers' stress, this thesis put forward three of them: stress self-management by controllers, stress management by the controllers' team and the organizational stress management by the ATC center.