The Research On The Problems Of Employee Turnover And Tactics In Zixin Hotel

With the deepening of reform and opening to China, the competition among hotels becomes fiercer with the rapid development of hotels. It makes it become the focus to study of hotel management. After leaping development stage in the initial experience, the hotel inevitably entered into the development of spiral lowlands, break the development of core competitiveness of limit "bottleneck"—the breakout of the loss of personnel. Located in the central Hunan because no geographical advantage, information, economic relatively backward, and shut the hotel staff lost, particularly in a series of negative influence. As service quality, erosion, and the training cost increased to replace the staff morale damage, etc., but also difficulty.electronic recessive cost losses. Therefore, to explore the hotel staff, erosion, looking for diagnosis of loss of creative strategies for each hold it is urgent hotel.Based on the survey to Changsha Zixin hotel hotel employee turnover status long-term, related data collecting, sorting out, from the macro and micro level of the hotel employee turnover, combined with the underlying reasons and star hotel management theory suggests countermeasures. Using data from the Zixin hotel affect employee turnover, one of the important factors that job satisfaction, combining research results from the study of interviews, influence factors and the employee turnover, and for the underlying reasons for the samples were investigated, proposed countermeasures to improve hotel management, including in the macro environment, improve the competitiveness of enterprises, making industry with good prospects for the development of enterprise, creating good space, but also for the employee development space and to create a growing confidence of employees, In the microscopic using human resources management means and methods in staff career, different development stages of implementing "hotel staff loyalty, through this whole management" whole management, staff feel hotel for their care and employees for future hope. To improve the incentive to employees working hotel, already in the hotel work full five years old, because of their hotel staff and their contribution to the years of hotel business familiar and technology, this can be considered appropriate skilled GuanLiGu part ownership, giving hotel staff really become the master to motivate employees, the hotel for hotel work better contributing.