The Employee Satisfaction Survey On ShuXin Property Management Co., Ltd

Housing in recent years as China's major changes in the distribution system, housing management model has also gradually built by the EC control, self-self-governing professional property management companies to manage change. However, the reality is, on the one hand the urgent need of people to high-quality property management services, property management companies, on the other hand the loss of a large area and is seriously restricting the healthy development of this industry. The reason for this is because we are the owners and management in improving the interaction between the companies and so lack the necessary means and measures, resulting in a lack of coordination between the two sides of supply and demand, which has seriously hampered the property management business to improve profitability.Heskett, Sasser and others the 'service profit chain' theory (1994) for us to resolve these contradictions and provide a valuable platform for the analysis. The theory is that growth in profits, customers, products, values, inter-staff relations there is a chain, namely: satisfaction with a staff of loyal employees a high-value product that a customer of a customer satisfaction (business) loyalty to a corporate profit growth. Obviously, the property management acts as a service, and its profit growth in the internal logic of such a law to follow. Of property management companies, to improve staff loyalty, satisfaction and even owner's loyalty have a crucial role. Therefore, the core theme of the study is that through the employee satisfaction survey-based analysis of empirical research to determine Property Management Limited Shuxin the status of employee satisfaction, employee satisfaction for the company in order to enhance the basic analysis and strategy planning.In this paper, first the concept of employee satisfaction, measuring latitude and measurement methods and technology level, summarize and summarized the research literature at home and abroad based on employee satisfaction. Since then, through the Property Management Co., Ltd. of Shuxin environment for the development of analysis and interpretation of the situation of human resources, design of indicators for the company's employee satisfaction survey system and programs. Papers with the third part of the SPSS statistical analysis software, to employee satisfaction survey data from the statistical analysis of multi-angle, obtained Shuxin status of Property Management Limited employee satisfaction and its impact on the key factor. Since then, the papers from the fourth part of the management mechanism, incentive pay, employee career development and corporate culture to enhance the perspective of a relevant strategy for the company employee satisfaction.