| In recent years, as the most robust development momentum in the information service, integration,system is becoming increasingly fierce competition in the industry .The competition is going to service competition ,regard customer as the core of service .System integration enterprise's service level and ability has become its survival foundation. Along with the change of market demand, flexiblity, high efficiency, on time and low consumption demands enterprises improve their management. System integration enterprise should raise the level of management through the process reengineering.Based on the computer system integration industry characteristics, development situation, development trend and problems faced ,this article will research on system integration business process reengineering, according to the steps of preparation, process planning , process analysis, process reengineering , new processes implementation and continuous improvement of the process.Based on the cases of system integration business of company H, the article is going to plan design and analyse for the process. Then through the core process formationthe,such as project bidding management process and the process of projects established , make the system integration business to build efficient processes which take the customer as the center, strengthen the value-added processes, optimizing internal resources, reduce the cost, improve the service quality so as to solve the current problems of enterprises, and to enhance the core competitiveness of the enterprise, the cohesive force and the ability of sustainable development. |