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Design Of KPI Performance Evaluation System In Changchun City Shengda Limousines

Posted on:2011-05-26Degree:MasterType:Thesis
Country:ChinaCandidate:H Y SunFull Text:PDF
GTID:2189360332956763Subject:Business Administration
Abstract/Summary:PDF Full Text Request
In recent years, China's sustained and rapid growth in car sales, in particular, a rapid increase in private car ownership, the rapid expansion of the automotive service industry market, to the auto service business has brought unprecedented opportunities as well, as competition intensifies, survival and developmentalso faces enormous challenges in this environment, companies must establish a sound operational mechanism in the context, the introduction of modern management system, in order to promote rapid and sustainable development of enterprises.Shengda Trade Co., Ltd. comprehensive analysis of the specific circumstances of luxury cars, through a variety of modern management methods of analysis and comparison, to be implemented on the Shengda Trade Co., Ltd. cars KPI performance evaluation.KPI Performance Evaluation of the design process is: First of all corporate strategy, and so the development of annual plans, quarterly plans, monthly plans, and in both directions along the horizontal and vertical decomposition to the various departments and individuals, and then follow the balanced scorecard design performance of the organization theoryevaluation indicators, and then further extended to the individual; according to each indicator to support the role of the size of corporate strategy, based on "Pareto Principle", selected key performance indicators, that is, KPI, in an enterprise's value creation process, there is a "20/80 "rule, which is 20% of the key personnel and create enterprise value of 80%, and in every employee who" Pareto principle "applies, ie 80% of the work of the task is the key to behavior by the 20% completed.Therefore, we must seize 20% of the key actors, on the analysis and measurement, performance evaluation so that the center will be able to grasp.Finally, performance appraisal drawing table for evaluation. Evaluation of the implementation of vertical performance appraisal, which is directly subordinate to the direct supervisor of the evaluation is the step by step from top to bottom evaluation, outcome evaluation after evaluation by the immediate supervisor and the person by the performance of communication, affirming the achievements, shortcomings and deficiencies pointed out,and to help analyze the causes and suggest improvements to achieve performance improvement.If disagrees with the results of performance appraisal, evaluation may be superior to the direct leadership of the complaint to the performance, continuous performance evaluation results, to reflect the intuitive ability to work of employees and development potential of developing the pay, job change, learning and trainingaccess to the key basis.KPI is the corporate strategy through the step by step in accordance with the decomposition of time to, so the KPI performance evaluation, the business development strategy, with strong traction, to guide enterprises, continue to improve performance, and ultimately corporate strategy.
Keywords/Search Tags:Performance evaluation, KPI key performance indicators, performance management
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