Research On The Protection Of Consumers' Right To Know

At present, in a general lack of support of honesty and self-discipline of market background, the importance of the right to become very critical, because rights trampled by deprivation or risk exists all along.Consumers’ right to know is the fundamental rights in consumers’ legitimate rights and interests, its importance is self-evident. In itself is full of game of market economy, only a better understanding of, perfect, using the consumers’ right to know, to make the right better restrict obligation, to make the operator of the inform obligation subject to consumers’ right to know better. Consumers to firmly set up the right consciousness, with the power to resist the spread of false information, in order to achieve the goal of restoring market credit system. Through the moral constraints, legal regulation measures to better protect consumers’ right to know to help customers achieve the biggest consumer decision-making rationalization, to better achieve the comprehensive protection of consumers’ legal rights.In this paper, by way of case analysis, through choosing Xu Wenting v in jiaxing, zhejiang yuan rui car, Shi Jian yu v Toyota and most to 17 th communique of the people’s court cases in the field of protecting consumers’ right to know has certain typical case, through each of the above three cases, the court case reasoning and the judgement of the introduction, you can see in the judicial practice at present, when consumers to exercise their right to know often conflict with operator to inform obligation, the public awareness of the scope of consumers’ right to know there is a certain deviation, especially in a certain product or service information whether consumers should be told there were no provisions in the laws, regulations and industry practices, to a specific consumers’ right to know whether the infringement is controversial. In this paper, through careful analysis of the above three cases, as well as the consumers’ right to know, the business operator to inform obligation, standard of fraud and the punitive compensation system applicable to the corresponding legal analysis, clear operators inform obligation to consumers’ right to know, right to know whether are violated shall, in combination of general understanding of the social life at the same time adopt objective standard for judgment, then brings forward reasonable Suggestions to protect the consumers’ right to know.