On The Protection Of Consumer Rights In Electronic Commerce

EC (electronic commerce) is of a new type of transaction that differ from conventional commerce .It makes use of digital electronic sign to transmit message of business to realize no-paper during the activities of commodity, service deal and transaction management with the efficiency, low-cost, digitization, network globalization goal. EC uses network as its transaction platform and the characteristics of network special openness, stateless breaks the space and time limitation of traditional commerce .As a result, EC reach unprecedented development. However, infringements of consumer's rights and interests appearing the process of EC development bring about great challenge to law on protection of consumer's rights and interests and also prevent EC from advancing.Particularly, protection of consumer's rights in EC exists many problems such as: rights to information, safety, unthreading commodity, compensation for the losses, format items etc. Firstly, network brings the realization of consumer's safety challenge. Different from conventional commerce, the body safety protection of consumer's property safety is paid considerable attention. Furthermore, personal information and privacy protection of consumer also become an indispensable part of rights to consumer's safety. It's harder to protect consumer's safety in EC because it is more easily encroached with worse consequence than that in traditional commerce for the character of web. Secondly, network affects rights to information of consumer. They can't connect merchant directly in the process of deal, let alone to know information about goods. The consumers in EC are in terrible situation for the reason that it's tough for them to judge correctly goods or service and their original use value for the diversity of network advertisement the essential way to learn goods. What's more, rights to unthreading commodity of consumer in EC face great challenges, for example, can they purchaser enjoy the right to unthreading goods in the deal of digitization merchandise? Can it be regarded as swindle, bad quality or imitation which fit punished clause-return double price that consumer find the commodity is...