Service-oriented Government Construction

The present era is an information society's time, knowledge economy's time and economical globalization's time. The new time sets more and higher request to the government. But the traditional government idea, management system, management way and behavior way are very difficult to follow the new time step. So we must speed up the reform of government organizations and acceleration government reforming. To construct service-oriented government is the government reforming direction. This is not only the tendency of contemporary world administration reform, also the basic value orientation and the goal pursue of our country government organization reform.Since the end of 70's to the beginning of 80's at the 20th century, a public administration reform movement (new public management movement) has been rapidly launched in the western countries. The main ideas of this movement are: Customer's supreme idea; management is service; the aim of the government's existence is to satisfy the demands of the society. The government should provide higher service quality and satisfactory public products for the society. Under these ideas, the western countries have developed public administration reforms that aim at building the service government Through this reform, not only the public management level, but also the quality and efficiency of public service of western nation have great enhancement And satisfy the diversified demands of people for public service; improve the relationship between government and public. And then promote the development in economy and society of western nation and strengthen their international competition and influence.Under the influence of western new public management reform and due to our special background and the realistic condition that our country locates, it is inevitable to construct service government What's more, construction of service government has obtained people's general acceptation. Now from central government to local government, they all positively construct service government and obtain remarkable achievements, especially in providing public products and public service. But compared with the people diversity demands of public products and public service, our country has many problems and deficiency in investment,...