| Industrial and Commercial Bank of China Shaanxi Branch after years of development, the scale of business has always been to maintain the leading position with the industry accounted for. In the new period of development, the deployment of the Shaanxi branch of the ICBC workers head office, combined with the reality of Shaanxi Province, to draw a new blueprint for the development. The staff is a source of strength and power to achieve the grand objective of this. This ICBC Shaanxi Branch to play through the first resource role of the personnel, and constantly promote the value of employees and the bank value of harmony together, inclusive growth, and promote a comprehensive human development, to maximize the initiative of the staff and the value of creativity. In order to strengthen the building of staff, identify the factors affecting employee satisfaction, and further develop the system, to improve the measures to crack the problems that exist in the workforce, employees and businesses a total growth of our organization to carry out a satisfaction survey.In this study, the combing of the satisfaction literature, based on the staff of the operating characteristic of the self-awareness, to determine the actual gap between the value of its expected value, to understand the satisfaction of employees both material and spiritual aspects of enterprise environmental factors. Systematic summary of the Shaanxi branch of the ICBC to improve employee satisfaction practices, combined with the new requirements of the staff work under the new situation from the job, performance pay, development opportunities, job approval, management skills, six dimensions of the investigation of the relationship between colleagues questionnaire, and the organization conducted a questionnaire survey. The various dimensions of data analysis, low-scoring performance pay dimension. Regression analysis of data, find out the "job","welfare policy","the relationship between the leadership "," social status ","their own expectations" and "keeping the environment" the six factors that affect ICBC Shaanxi key factor in the overall satisfaction of provincial branch staff. And itemized the various factors were analyzed and proposed improvement measures. Meanwhile, in order to ensure that all measures are in place, specific guidance about corporate governance, institution building, emphasis on the development of all types of employees is proposed.The satisfaction survey, fully reflect the objective needs of the employees in the new situation, to further confirm the age, length of service is most closely related to individual factors and employee satisfaction relations, the relationship between jobs, welfare policy, and leadership, leaving the human environment is closely related to job factors and employee satisfaction, and the prospects for business development is an important business factors affect employee satisfaction. Improve employee satisfaction is first necessary to develop as the first element. Secondly, we must create a fair environment. Third, we must strengthen the building of enterprise culture, and comprehensively improve the quality of employees, and enhance the cohesion and competitiveness, and promote comprehensive, coordinated and sustainable development. |
