| Z Bank Xiangtan Branch is a branch of a state-owned commercial bank in Hunan Province,under the jurisdiction of 29 business outlets,with more than 470 employees..In recent years,Z Bank Xiangtan branch closely followed the national policy-oriented,and constantly deepen the reform,made a great development and progress,it served local people and business by high-quality professional products,and made a significant contribution to the progress of Xiangtan City.In recent years in the financial market competition,Z Bank Xiangtan branch staff turnover rate of the emergence of the trend,the loss of talent to the bank has brought a huge negative impact.Improving employee satisfaction becomes the most urgent problem to be solved in Z Bank Xiangtan Branch.This paper divides the factors that affect employee satisfaction into five aspects:work itself,work environment,salary performance,career and banking management.We design a questionnaire composed of 25 questions and conduct a questionnaire survey and interview on the employees of Z Bank Xiangtan Branch Communication,form the data in the form of analysis of the results of the staff satisfaction,and from the pay and benefits,career management,work environment and other aspects of the strategy to enhance satisfaction,and finally put forward the establishment of effective internal communication channels,attention to female employee satisfaction and improve corporate culture management other security measures to enhance employee satisfaction,to achieve the value of the bank and the value of the perfect combination of staff growth,to maximize the majority of employees to play the initiative and value of creativity,so as to improve employee satisfaction,Promote the overall development of staff.This paper hopes that the employee satisfaction survey can be used to understand the staff’s ideological situation,so that the management heard the voice of the staff,and the results of the survey,found the problems in banking management and to improve.Only when an employee recognizes the culture,system and direction of the bank,he may be able to do his best to make fruitful work.Employees have a high degree of value of the enterprise recognition,the higher the satisfaction of the work in order to effectively prevent the loss of talent,while improving and solving problems,to stimulate their enthusiasm for the work,improve service quality,improve work efficiency,and ultimately to enhance the bank’s economy The purpose of efficiency. |
