Research On Quality Management Of Public Property Services

At this stage, property management is still emerging industry, to PropertyManagement has several decades of history, the present, China has a huge propertybasis, along with the rapid development of the real estate, property managementcompanies are becoming ever larger, This provides a wider platform for thedevelopment of the property management industry. Public property as an importantpart in the property management, due to its high safety requirements, public servicerequirements of quality of service standards for public property services is higher thanresidential property and other property management.This paper aims to project management methodology applied to public propertyservice quality management to improve service quality standards, improve servicelevels, property management companies can learn from the management mode andmanagement. The status quo of public property management, elements ofmanagement of public property services, services, processes and managementobjectives, related to project management for project management methodology,project management of public property services to take a project management method,the advantage, is also a trend. This paper discusses in detail the construction of publicproperty services quality management system principles and basic framework. Goodpublic property services project quality plan, develop the principles of quality,continuous improvement of quality standards and the quality of the process. Dmunicipal urban planning to showcase the museum public property services projectfor instance, carried out the analysis of the project quality management methods inpublic property Services planning of the project quality plan, quality managementsystem, monitoring and control procedures, on improve the quality of public propertyservices and comprehensive facilities strategy measures to improve the level of publicproperty services.