The Improvement Of Public Service Platform Of Fujian Province Human Resources And Social Security Hall

In recent years, the people’s livelihood problem has increasingly become the focus of public attention. The responsibility of human resources and social security department is getting heavier and heavier. In order to implement the decentralization, strengthening macro management, reduce administrative examination and approval and the improvement of public service, government function is undergoing a major transformation. In order to do a good job in the people’s livelihood services, Fujian human resources and social security department carried out the construction of the12333public service work in2012. According to the principle of sharing resources and reducing duplication of investment, a unified human resources and social security12333public service platform constructed in the province. Each district city (except Xiamen) is no longer construction separately. By building the province unified knowledge base, business data Shared libraries, each business unit of collaborative work single circulation system,12333public service platform achieved provincial centralization mode, to provide the public in Fujian including telephone, Internet, mobile phones, self-help machine platform. The public services have variety of forms, the unified specification, consistent with the data source. The12333public service platform of Fujian province has just started soon, facing many problems. It is unable to meet the increasing needs of the public. In order to promote the construction of a service-oriented government and improve public satisfaction, there is an urgent need to study and improve Fujian12333public service platform comprehensively and systematically.In the theoretical basis of previous studies, this paper establishes evaluation index of12333public service platform. Through the evaluation index research current situation of the development of the Fujian12333public service platform, summed up the lack of internal management in Fujian12333public service platform, government supervision function, personnel and funds investment insufficiency and so on. Comprehensive thinking about how to perfect Fujian12333public service platform and referring to the domestic and foreign advanced experience, put forward several policy suggestions to promote Fujian12333public service platform. Hope this article can be for the improvement of Fujian12333public service platform to provide theoretical support and reference in the future.