Design Q Branch Account Manager Post Performance Indicators J Banks

As the bridge between banks and their customers, customer manager is not only the representative of external business in the bank, it is representative of the relationship between banks and their customers. Customer Manager through understanding customer needs, develop more and higher-quality customer relationships, and coordinate all aspects of the bank’s internal resources, and then provide services to customers. Scientific and efficient customer manager job performance indicator system is important for the banks to obtain a competitive advantage in banking competition after accession.Based on a review of relevant research at home and abroad, as well as the relevant definition of the concept, combined with the actual situation of J Bank Q Sub-branches customer manager positions, depth analysis the main problems and their causes of customer manager job performance indicators design in current performance evaluation index system of J Bank Q Sub-branches. Based on key performance indicators method, considered the convergence between performance indicators, J Bank development strategy, job requirements of customer manager, and job duties of customer manager, combined with the actual situation of J Bank Q Sub-branches customer manager positions, optimize the design of the existing customer manager job performance indicators, provide a basis to the scientific evaluation of customer manager job performance, stimulate their enthusiasm for work.The optimal design of the performance measurement system, not only to strengthen the customer manager salary administration.stimulate enthusiasm for the work of the customer managers, and make its focus transfer to bank development strategies, the same time, provide certain significance of establishing a standardized and scientific bank customers manager job performance indicator system.