The Research On Improving Performance Appraisal Of Customer Manager In DQ Branch Of BOCM

At present,China's commercial banks launched a high degree of homogeneity of products and services,so the human resource is the current commercial bank competition priority among priorities.While the account manager is an important component of human resources of commercial banks,how to make effective performance assessment of the client manager to mobilize the work enthusiasm,is more valued by commercial banks.This paper takes the performance appraisal plan of traffic bank DQ branch customer Take the manager as the research object.First of all,using the method of literature,introduces the relevant concepts of performance and performance appraisal,performance appraisal program,and the main methods of performance appraisal.Secondly,this paper expounds the general situation of traffic bank DQ branch,Bank of communications DQ branch customer manager performance appraisal current plan,traffic through the DQ branch of bank customer manager performance appraisal situation interview,analysis of the existing traffic bank DQ branch customer manager performance appraisal of the current scheme,specific performance in: evaluation indexes are not detailed enough,the results of customer manager performance appraisal cash the way is not perfect,the performance appraisal process is not standard.On the basis of fairness and justice,operability,dynamic adjustment,the principle of system,put forward specific improvement scheme,including the following three aspects: improving the design of performance evaluation indicators,performance evaluation results to improved design methods,improved design of the performance appraisal process.In order to make the improvement plan can be implemented smoothly,put forward specific the implementation of security,including system security,organizational security,technology security,cultural security.Improvement research on manager performance appraisal scheme of customers,can be expected and competition needs banks to deal with the signal blue ocean market effectively passed to the customer manager,to help the traffic bank DQ Branch Account Manager for the current severe market environment to make more correct judgment,to improve the work enthusiasm of the customer manager,has stable operation to enhance the local DQ branch of Bank of communications.