The Predicaments And Countermeasures To Government Response Online

“Responsiveness” as the embodiment of the basic function of government, directly reflects the level of government services and service capacity. Response online is the proper meaning of the government administration in the era of network; it is a new channel, new methods and new tools of the government exercise of government administrative functions and provide the public service.The government Response online, that is, government departments and their staff on the basis of computer technology, network technology,network space for expression field, through the blog, BBS, message board, e-government weixin all sorts of network virtual platform, to make timely and responsible for the response of public attention, appeal and desire, and take effective measures to solve the problems of the public.On February 23, 2011, Xi Jinping attended the Central Party School of provincial and ministerial level leading cadres of the social management and innovation seminar closing ceremony. In his speech he stressed that mass work is the basis of social management, regular,fundamental work. If our party wants to do well in their work, they must attach great importance to the Internet; seriously listen to the voice of the netizens. This shows that, the party and the government has realized the importance and urgency of the government response online.The response online is a revolutionary change in the Internet age of the government response. Compared with the government response under the traditional condition, it is not only changed dramatically in the platform, way and speed of response, and at the same time, it will cause the profound change of the response to the idea. Although virtual fieldresponse to both current and future is impossible to completely replace of substantive response of the government at the state of offline, the government response online shows strong response ability and special function determines that any local government cannot ignore.The government Response online developed a pattern with the government as the main form, the public as the object and the network as the platform and tool. It has the outstanding characteristics such as openness,interactivity, convenience, thus greatly facilitates the public participation, also broadens the channels of political people interaction at the same time;improve the government’s ability and speed of response. It can release the government information timely and efficiently; respond to the public demands, so as to meet the public demand, reduce the tension between the government and the public, but also have a good image to help shape the government to serve the people, to enhance the credibility of the government.But due to various reasons, although the governments at all levels in China at the end of the twentieth response online is accompanied by the rise of the popularity of the network, the local government response online is still faced with a series of practical difficulties, such as single channel, loss of system and low efficiency etc. The advantages and potential of the response online has not been fully exploited. The reasons for these problems both have the Level of consciousness and idea also has the level of mechanism and system,and the level of personnel quality. Therefore, only by changing concept, clear responsibilities and channel, expand the platform, improve quality, multi pronged approach can effectively resolve the currently practical difficulties facing the government response online.