| After China’s accession to the WTO, global economic competition intensified, and further accelerate the speed of global economic integration process, the function of our government administrative goals also gradually from the "managed the government type" to "service-oriented government", with more and more public information and services. In the face of the current development situation, the government public service under the guide of civil servants’ competence characteristics put forward new requirements.Current theory about the public service oriented government, the factors that affect the public service directly to the study of qualified characteristics of civil servants is lack, and the lack of the theory in the growing importance to public services provided by the government today will hinder the development of public service and to provide the quality of public services, which determine the reaction to the civil service competence characteristics of skewed. Therefore, the research analyzes the present situation of the government public service, find out the factors affecting the quality of public service, and on the basis of which the competence characteristics of civil servants need how to construct the government civil servants competencies model of civil servants and help the hiring civil servants for the government to provide basis for improving performance and provide direction and guidance for the training of civil servants, to provide technical support for the promotion and selection of outstanding civil servants. On the improvement of China’s public service ability, and even the whole country’s comprehensive national strength is of great significance.First of all, the characteristics of public service and civil servants are qualified for both the theory of system, defines the concept of public service and competence characteristics, summed up the public service oriented influence factors of the civil service competence characteristics of close relationship, qualified characteristics under the new situation changes impact on the performance of public services.Second, the questionnaire was designed, and then item analysis, factor analysis, reliability analysis, which provided reliable data and questionnaire for the following empirical analysis.Again, the proposed hypothesis for the intermediary effect analysis and structural equation model analysis, analysis of the influence factors of public service qualified characteristics of civil servants, and the requirement to the competence characteristics change on the role of the public service performance.Finally, the civil servants in Qin huang dao as an example, the concrete analysis competence characteristics of public service performance to improve the key role. |