Study On The Effect Of IT Industry Employees’ Job Stress And Job Burnout

From ancient times to the present, pressure is closely related to people’s lives. Appropriate work can arouse the enthusiasm of people, while excessive pressure will produce a series of adverse consequences. For example, job burnout, individual self-efficacy lower and so on. With the rapid globalization of markets, employees face more and more challenges and the work pressure increasing. One study shows that, there are75%of IT industry employees feel they are depressed, while only9%of the staff think they are very happy. Different from the traditional financial resources, material resources, technical resources, human resource is sustainable. And the competition among enterprises is the high quality talented person. Therefore, my paper’s research object is the IT employees.By collating documents, there are many researches on work stress and job burnout, but fewer documents regard attribution characteristic as a moderator. Attribution analyses the cause of failure and valid attribution can reduce burnout. My paper studies the relationship between job stress and job burnout of IT employees and regards the attribution characteristic as a moderator to study the effects of job stress on job burnout.This thesis consists of six chapters:Chapter One is the introduction which contains the research background, research significance, research methods as well as the content of this thesis.Chapter Two is the related theory and literature review. In this chapter, job stress, attribution characteristic, job burnout as well as the relationships among job stress, attribution characteristic, job burnout are reviewed.Chapter Three introduces the hypothesis of this research. Based on the chapter two, this chapter illustrates research methods, related hypothesis, and the research model is put forward.Chapter Four is the data analysis. In this chapter, a statistical analysis of the collected data from Shanxi, Sichuan provinces is conducted by SPSS17.0and Lisre18.7, including the reliability and validity analysis, basic descriptive analysis, regression analysis and moderator function analysis. Hypothesis will be tested in this chapter.Chapter Five is findings and suggestions. Based on the chapter four, the paper, respectively, seeks to provide with reasonable suggestions from perspective of enterprise managers and employees.Chapter Six is conclusions. Innovation of this paper is to put forward research model and regard the attribution characteristic as a moderator. Inadequacy of the research is the source of data is limited and whether or not scales are applicable has to be tested.The main findings of this research are listed as follows:Firstly, in term of internal attribution characteristic, age has significant differences and degree has significant differences in internal job stress. Secondly, job stress and attribution characteristic have good predictable function; attribution characteristic and job burnout have good predictable function; job stress and job burnout have good predictable function. Thirdly, attribution characteristic has moderating role between job stress and job burnout.