Font Size: a A A

Based On The Ability Of Ascension Tour Guide Training System Optimization Through Research In Yunnan Province

Posted on:2016-12-15Degree:MasterType:Thesis
Country:ChinaCandidate:L YangFull Text:PDF
GTID:2309330482466409Subject:Project management
Abstract/Summary:PDF Full Text Request
Under the circumstances of economic globalization and regional cooperation movement, the tourism industry is one of the better development of our country environment fast development, the national tourism construction is put forward to be "the people more satisfied modern services" the strategic guiding ideology.Yunnan also puts forward corresponding to a big tourist province into a strong province of strategy. Yunnan is one of the most enriched provinces tourism resources in our country, based on the special natural geography environment, abundant biological resources and diversity of national culture resources constitute the unique tourism resources, the tourism industry has developed rapidly in Yunnan. In the rapid development of tourism industry at the same time, tourism talents attention gradually.In this days, So many bad news of Yunnan tourism broke out, We can see yunnan tourist satisfaction is low, the measured has been in the first place. Especially for yunnan tour-guide in increasing negative reports, on the one hand, guided management system is not sound, but yunnan tour guide also exist in the current situation of the overall quality is not high. Damaged by exposure of these guides adverse comments, yunnan tour image, the influences of the rapid development of the tourism industry in yunnan province. How can you improve the quality of tour guides, we should pay more attention to this current problems.In this article, through draw lessons from the advanced human resource management and project management theory and guide, training, improve the capacity assessment of the relevant literature and research results, according to current situation of yunnan tour-guide, try to guide current training system were evaluated, and find out the current training system on the ability of the quality of tour guide and have no effect. In order to improve the quality of tour guide ability and guides, and optimize the on-the-job training guide, this paper tries to build the tour guide ability structure system of yunnan province, and according to the guide to the understanding of the professional ability, and the ability to promote the demand, as well as travel agencies, tourism management, tourist guide in yunnan province present situation of evaluation and the ability to think the tour guide needs to raise the questionnaire. According to the summary results, to re-examine the existing training curriculum system. Find out about the lack of ability training. Combining with the existing training of tourism resources in yunnan province, targeted optimization strategy is proposed:based on the ability to improve tour guide training system is the most effective way to improve the tour guide skills. According to the current system of weak links, proposed the present stage of the optimization of tour guide training system through the key 1 through the sound system and mechanism, attaches great importance to the tour guide quality promotion and guide on-the-job training, provide policy support. Taste quality promotion to create a healthy and harmonious environment; 2 by improving the training mode, implement process management for on-the-job training, to ensure the quality of training; Three optimization training mode, integration of existing resources, build a talent training system; 4 the industry attaches great importance to guide the training and give positive guidance and report, help guide industry healthy and rapid development.
Keywords/Search Tags:tour-guide, quality of Guide, the optimization of guide training, Tour guide ability
PDF Full Text Request
Related items