Study On The Satisfaction Of Basic Old-age Insurance For Urban And Rural Residents In The Town Of Komatsu Service

The aging population is the fastest growing population in our country. In order to protect the old people’s life, the basic old-age insurance for urban and rural residents, farmers and urban residents is a great social strata and interest groups, their old-age security issues directly related to the national political, economic, social stability and sustainable development. In insured under the principle of voluntary, public satisfaction to the system is not high lead to the insured or the insured to surrender half will become important factors affecting the system normal running. Therefore, the research and exploration in the implementation of urban and rural residents of old-age insurance services in the process of people’s satisfaction, understanding, grasp their actual pension needs, the implementation and improvement of this system has important significance and value.The farmer Komatsu town of Jianou city as the research object, the theory of social justice and urban-rural integration theory, by using AHP method, through empirical research, from the benefits payment, service management and policy advocacy in three dimensions, and the three dimensions of the nine variables, namely the government subsidy mechanism, the level of treatment and increase handling; staff service attitude, service level, insurance efficiency; comprehensive publicity, publicity and timeliness of the extensive scope of publicity, content, publicity on the diversity of farmers Komatsu town insurance survey, to five scale, showing the degree of satisfaction of Jianou town Komatsu insured farmers of the system the. Using analytic hierarchy process (analysis, evaluation after full investigation and data, and then come to participate in the basic pension insurance for urban and rural residents of Komatsu town farmers satisfaction. Results in the satisfaction of the full analysis basically, put forward feasible countermeasures and suggestions, which to improve the satisfaction of the Komatsu town of farmers and the Jian’ou city residents of urban and rural residents in the basic old-age insurance service has certain practical significance.