Research On The Feasibility And Management Of ATM Operation Outsourcing Project Of Shenyang Postal Savings Bank

In recent years, the bank self-help tools as part of the bank counter business electronic and automation, to provide customers with convenient, efficient, 24-hour financial services become commercial Banks to tap the low-end customers, reduce the pressure on the counter and focus on the development of network expansion effect, but because from the particularity of line machinery distribution location, resulting in operating management there are many places in need of improvement. At present various commercial bank the self-service machine mostly adopts the model of autonomous maintenance and management, the small number of situation can apply to the equipment, but as the number of equipment as well as the needs of the business growing, autonomous management mode of the disadvantages of low efficiency, etc, begin to emerge.At present, the postal savings bank of China shenyang branch(hereinafter referred to as the shenyang post office bank) the self-service machine(ATM) is a independent management model. In recent years, with the post office at the same time, a large number of the issuing bank in shenyang heavy cloth ATM equipment as an important window bank foreign service, providing customers with efficient, convenient and flexible self-service to quickly grab market, promote foreign Banks, service brand image. At the same time, with an increase in the number of ATM equipment, bank operations management needs to pay more and more cost and energy. And ATM technology itself development changes with each passing day, also the quantity expansion, upgrading and new business development makes the increasing competition between Banks, how to good ATM equipment operation management, make the size of the equipment operation maximum efficiency, to meet customers growing demand, become an important topic for the bank. Therefore, domestic and international advanced Banks has never stopped the pace of exploration, outsourcing has become a development trend of bank management self-service channels. Outsourcing and also from the beginning, in the form of equipment maintenance outsourcing, gradually penetrated into the purchase of equipment, choosing cloth, add notes, daily maintenance, equipment operation monitoring management, equipment trading analysis, intermediate business development and so on a complete operational management chain, effectively help Banks to realize the cost control, quantitative management, professional operation, the development of primary and secondary and clear goals.In shenyang post office bank ATM operation outsourcing service concept is just beginning, is now in the phase of feasibility study and discussion. Due to historical factors, such as bank system outsourcing will be smooth road. This article embarks from the shenyang post office bank self-service channel construction background, combined with my ATM operation outsourcing service working experience for many years, to the post office in shenyang banking ATM operation management present situation, problem, demand, development, Suggestions such as to illustrate the feasibility of ATM outsourcing operation management services and shenyang post office bank outsourcing management control measures are also proposed.