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Study On The Satisfaction Of Basic Public Service Of Township Government In Awati County,xinjiang Province

Posted on:2018-04-06Degree:MasterType:Thesis
Country:ChinaCandidate:Y ChengFull Text:PDF
GTID:2336330515964752Subject:Rural and regional development
Abstract/Summary:PDF Full Text Request
The township government as the Chinese government in the grassroots and the masses,the most closely linked to the provision of public service satisfaction can directly reflect the level and ability of the local government supply of public services,directly affect the degree of satisfaction of the majority of grassroots government.This paper takes Xinjiang Awati Wuxiang town as an example,to explore the analysis of township public satisfaction service.To analyze the relationship between public service evaluation index and the value of public perception,design reflects the questionnaire for the local government to provide public service satisfaction of the public,through the cognitive perspective of ordinary people the process of the construction of service-oriented government in the development of public services to analyze the perceived value and service demand in different regions,income.Job occupation,age structure and category of public recognition and classification,in-depth study of different types of people on public service perception difference,And puts forward corresponding countermeasures and suggestionsThis paper presents a survey of the statistical analysis found that the overall situation of Awati County township public services in general,overall perception of the public service statistics from the public demand there is still a certain gap.At the same time,the public service still exists some obvious problems: the imbalance of public services;the degree of maturity of public service object,public awareness of rights are different;the public has a subjective perception difference of public service,the lack of public service.The feedback factors of these problems are mainly: one is the public service supply and demand contradiction.Public service is insufficient,public finance,financial difficulties,and at the same time,the public demand for public services in the growing public service is two.The mechanism is not perfect,the local fiscal transfer payment is flawed,the supply of public services is single,lack of social organization and the third party in three.Is the public service personnel quality to be improved,the public service personnel shortage.Some local grass-roots cadres and the masses relationship is not harmonious,the public and the government of public service understanding is not the same,the effect of the level of public services.With the problem analysis,proposed the path to enhance and improve the public service of Awati county.The first is the protection of investment in public services,increase public service resources.To encourage social capital into public services,raise funds in various ways to improve public service investment.Secondly,improve the quality of public services,improve the public service system.Third,innovation management and service mode the performance of public services,supervision,public service evaluation.Finally,respect the public emotional needs,enhance the public perception of social status.To help citizens articulate and achieve its public interest,guide the reasonable expectations of the public.The government to enhance public understanding,increase public services and supply object transparency.
Keywords/Search Tags:Grassroots government, public service, satisfaction
PDF Full Text Request
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