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Study On “Customized” Service Of Home Care For The Aged In Changchun In “Xinfu Home” Happy In The Pilot Project As An Example

Posted on:2018-12-11Degree:MasterType:Thesis
Country:ChinaCandidate:J H WangFull Text:PDF
GTID:2336330536959709Subject:Social security
Abstract/Summary:PDF Full Text Request
Home—based customization service,which is based on the principle of modularization,divides the needs of the elderly into different modules.Each module consists of specific service.And according to the differences of the elderly individuals,it extracts the required services from each module to constitute the service package.Thus to improve the quality of public services and enhance the service satisfaction by the means of the customized services.In 2014,Jilin Provincial Civil Department carried out the home pension customized service.Yuchen Commercial Service co.Ltd entrusted to undertake then main body,which opened the prelude of Jilin home pension customized reform.On September 5,as the first pilot community,Rongguang Street Office Lingdong Community of Erdao District in Changchun City,provided the services for the elderly officially,introducing the home care service center which includes the catering services,domestic services,medical services and care services.Through the on-the-spot investigation and questionnaire survey of the“happy old man home”,this paper found that the service of the “customization” in Changchun City has the following problems: the participation of the clients is not enough;the degree of the customization is low;the scope of pilot work is narrow;the effect is not obvious and significant;the demand for service survey is lack of profession;home care service assessment is not in place and customized service purchase does not match the demand.The reasons for these problems are: the support policy can not be implemented;the lack of special funds and professional talents;income levels do not match the service prices;the lack of the supervision of pension services.According to this,the following countermeasures are put forward: continuously improve the quality of customized services;increase the public service projects;reduce the financial expenditure of the elderly;make the supporting policy;meet the important service needs of the elderly and optimize the volunteer cultivation environment to foster integration service for the old social resources.
Keywords/Search Tags:Home care for the elderly, Customized service, Modularization
PDF Full Text Request
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