Research On Standardization Of Government Service In Nansha District

The standardization of government service is an important task to improve the efficiency and quality of government service,which can effectively promote the supply mode innovation of public service and the construction of service-oriented government in China.Standardized management was originally used in the field of enterprise management,and then introduced into the public domain,and became a highly valued management tool.Along with our country "Internet plus government service" construction gradually thorough,government services standardization became the object of local governments to actively explore,and have achieved some results.As a national district and the free trade zone,Guangzhou New District of Nansha,to play a "double" policy advantages in government reform pilot,in accordance with the "refined discretion standard,realize the amount of access rights" principle,in the administrative service center to implement the service standardization work,and achieved good results in the strengthening of administrative matters management,standardize approval procedures,improve the quality and efficiency of examination and approval,the formation of government service standardization construction "Nansha mode".This paper first defines the concepts of standardization construction and government service standardization,and summarizes and summarizes the theory of standardized management and standardization of public service.On the basis of this,the construction of government service standardization in Guangzhou Nansha administrative service center to carry out the innovation practice in depth analysis of the use of literature research,field research and depth interviews and other research methods,survey the E-government service standardization construction situation,understand their faces in the process of the construction of government service standards in the predicament,to explore the construction path of government service standards and from the content of service standardization,government service process standardization,standardization,evaluation of government services government services standardization with the combination of information in four dimensions.Finally,combined with the actual situation of Nansha government service center government service standardization construction,it puts forward specific proposals for improving and improving the standardization of Guangzhou Nansha District government service.