The Way Of Quality Improvement Of CAV

It is well known that the low labor cost is the mainly advantages of "made in China" compare foreign manufacturing, the meaning of "made in China is "low price low quality", because of domestic enterprises’quality is generally low compared with the foreign advanced enterprise. As the development of the manufacturing industry in south-east Asia, such as Vietnam, India, Malaysia, etc., the advantage of low labor cost is gone. After China joining the WTO, with the deepening of the reform and opening up, more and more foreign enterprises set up factories in China, China has become the world’s manufacturing base, fierce competition between the domestic enterprises. The domestic manufacturing enterprises face the fierce competition not only in the international but also domestic industry, to improve the quality, and change from "low price low quality" to "high quality low price" is the only way to survive.Currently, the manufacturing enterprises in China, especially some foreign companies, they put R & D in the headquarters, and only put manufacturing in China. That means that they put the chain which the most difficulty for cost control, and for manufacturing variability process, the most difficult to control the quality in the domestic subsidiary company. With the increasingly fierce international competition, quality improvement in these enterprises is particularly important. In this case CAV Company is such a type of company. At the beginning of CAV established, they do not have their own production line, and worked with a Singapore company Wearnes Electronics Ltd, CAV provide equipment, technology, materials, orders and Wearnes provide the plant, workers to do the assembly job for CAV. But with the competition of electronic industry more and more fierce and the profit more and more thin, CAV Shenyang companies have to establish their own factory in 2006, started his own production. At the beginning of set up the production line, there are many problems in the operation of quality management system, the key indicators of the quality are poor, the high rate of customer complaints, the defects rate is high, the cost of quality is almost doubled compared with worked with Wearnes before. Completely contrary to the decision to set up their own business purposes-reduce manufacturing cost, increase profit. Therefore, the management of the company started to find out the problem, and improved the quality, the target is to reduce the cost of quality.In this case, firstly, analyze the current situation and problems of quality management of CAV, and gradually to find out the influence of three key process quality. Secondly, analyse the current situation of the key quality index of these three key processes, to find out the main problem. Then following is the analysis according to the main problems of the three key processes, to find out the corresponding solution for improvement on the three key process quality of CAV. Next action is the Improvement of CAV’s quality system which related to these three key process improvements. Finally, tracking improvement result of this quality improvement after the implementation of these solutions and verified such effective of the improvement actions.By the practice of the key process quality improvement in CAV, dig out the good experience and verify the improvement result of CAV, Referring such good experience of the process quality successful improvement of CAV, to guide and help the improvement of other similar domestic enterprises.