Research On The Standardization Of Public Services In The Context Of "Internet +"

"Internet plus" as a hot word,Appear frequently in our lives,all walks of life are inextricably linked with each other.Public services as government actions,in order to improve the efficiency of the government and enhance public satisfaction,the public service and the "Internet plus" combination,Form a new working model.In the third Plenary Session of the 18th CPC Central Committee,the Chinese government clearly stated the results of deepening reform and opening up,Constantly improve and develop the socialist system with Chinese characteristics at the same time,We should promote the ability and concept of modern governance.At the same time,the "13th Five-Year" plan also explicitly proposed,We should vigorously promote standardization of public services.Public service is the basic function of the government,Combined with the internet,It is the drive of the national policy,and also the historical inevitability.The purpose of this paper is to understand and solve the opportunities and challenges of the Internet for standardization of public services,And make recommendations for the standardization of public services in the future.There is no doubt has brought vitality and power "Internet plus" for public service,It has injected the elements of science and technology and informatization into its development,But at the same time,"Internet plus" for public service standardization has brought new challenges.First of all,"Internet plus" public service,It adds vitality to the traditional industry,Created a new economic growth point.Convenient for the public life,In the background of fast paced life,Meet the citizens' need for public service.Secondly,"Internet plus" public service,It is a technological innovation.Using big data centers and cloud computing centers,Analysis of citizen data,So as to better adjust the content,form and management mode of public service.Again,"Internet plus" public services,is a strategic deployment of science and technology.The research methods adopted in this paper are literature and comparison.Based on the research of "Internet plus" under the background of public service,From the basic concept to the actual situation.Using the theory of public participation degree,synergy theory,public governance theory,customer satisfaction theory and other theories,combining theory and practice,the problems arising from the current situation are analyzed.Then apply standardized correlation theory to sort out the cause of the problem.Finally,according to the present situation of our country,propose feasible solution.The results of this study show that,"Internet plus" mode of public service problems.First,data security issues.Disclosure of personal information,Has become a hot issue of social concern.On the Internet,there are people peddling personal information,You can find all his personal data through a cell phone number.This blatant violation of law is startling.Second,regulatory issues.The government's oversight of the Internet is not enough,Causing false information flying everywhere,Reduced the credibility of the government.Third,technical problems.The Internet is developing faster,Rapid technological updates,The public service itself is hard to cater to its speed.Often lags behind technological developments,The public is reluctant to pay attention.According to the research conclusions in this paper,To solve these problems,On the one hand,we must rely on the protection of the system.Establish and improve the relevant legal system,Standardization of public service depends on the law,Establishrelevant supervision mechanism,To ensure the rational and healthy development of the Internet industry.On the other hand,we should improve citizens' correct understanding of public service,Take an active part in the standardization process of public services.