Public Department Performance Evaluation Index System Optimisation Design Research

In public administration field,public department performance evaluation has already become the frontier topic.Performance index system is its core component,but on the specific operations level,due to the diversity and the content evaluation complexities in public department goal setting,how to structure performance evaluation index system combining both the theoretical evidence and practical feasibility,is still an academically recognized difficulty.Fuqing Municipal Bureau of Veteran Cadres has characteristics of public welfare services,involving complex department types,moreover it is the advanced type of Fuzhou City and Fujian Province retired cadres work.So it is a comparatively better research target.This article research purpose is to use CPC Fuqing Municipal Bureau of Veteran Cadres as case study,considering both subjective and objective factors,using a combination of qualitative and quantitative methods,to establish public department performance evaluation index system,to provide specific practical reference for the retired cadres department and service oriented party and government departments' performance evaluation index system optimization.Firstly,mainly based on article research,providing brief relevant theories on public departments performance management,researching and sorting domestic and international public department performance index system design theories and practices,to provide effective reference for optimization design index.Secondly,mainly based on case study research,through questionnaire surveys,to understand Fuqing Municipal Bureau of Veteran Cadres performance evaluation index system's existing problems and actual demands,to straighten out the whole performance evaluation index system design thinking and fundamental principles.Based on Balanced Score Card,Key Performance Indicator and 360-Degree Feedback as the starting point of establishing this article's index system design logic,using literature research method and Delphi method etc.research methods to establish alternative index library,using Analytic Hierarchy Process to select highly representative,strongly targeted and clearly directional index,and using hierarchy analysis method to give the index weight.This is the main content of this article's research,through adopting a combination of subjective and objective index selection and weighting methods,to conduct optimization design for Fuqing Municipal Bureau of Veteran Cadres performance evaluation index system.Lastly,to conduct a concise summary for this article's research content,and to discuss the reference value and possible popularization significance of this article's case study for the veteran cadres department and services oriented party and government departments' performance evaluation.