The Impact Of The Role Of Civil Sevantts On The Performance Of The Job

This study uses the method of paper questionnaire and internet questionnaire to analyze the collected questionnaires of 425 grass-roots civil servants,and discusses the impact mechanism of role pressure on job performance with job burnout as the mediating variable.The results are as follows:The role of grassroots civil servants in the empirical analysis of job burnout,the role of conflict and role overloading on emotional exhaustion and cynicism have a positive predictive role,the role of ambiguity on emotional exhaustion and cynicism negatively predict the role of fuzzy Low sense of accomplishment has a positive predictive effect;In the empirical analysis of job performance,the role of the pressure on the civil servants at the grassroots level has a positive effect on the performance of the task,the role of role overloading has a positive predictive effect on the performance of the situation,and the conflict of roles has a negative effect on the performance of the situation.In the empirical analysis of the job burnout of grass-roots civil servants,the low sense of accomplishment has a positive predictive effect on task performance and situation performance,while cynicism has a negative effect on the situation performance.In the use of the intermediary role test,it is found that emotional exhaustion and cynicism play a significant intermediary role in the relationship between the role pressure and work performance,while the low sense of accomplishment has no significant effect.The research shows that in order to make the performance of grassroots civil servants obtain satisfactory improvement effect,it is necessary to start with both relieve the pressure of the role and improve the job burnout.