Government Hotline Involved In Social Governance Issues

The Decision of the CPC Central Committee and Central Committee on Several Important Issues concerning the Overall Deepening of the Reform explicitly states that it is necessary to promote the modernization of the state governing system and governance capacity.The report of the 19th NPC also pointed out that we should step up and innovate social governance so as to create a social governance pattern that is conducive to building a common governance.As an integral part of the entire national governance system,local governments should better mobilize all kinds of social subjects and coordinate various forces in the society.With the support of emerging technologies and tools such as big data and the Internet,local governments should promote social governance innovation and enhance the governing ability of local governments.To ensure the effective operation of the entire community.Social governance innovation can not do without innovation of governance tools.As an important social governance tool,the government hotline can solve the public demands timely and provide public services.It is also an important bridge linking the government with the public,the government and the society.It is an important way to promote public participation in social governance and an innovation in social governance Ways to explore.Through the theory of social governance and the theory of social governance and theory of good governance,this dissertation conducts a systematic research on the construction of 12345 political hotline in Taizhou,Hope that the hotline 12345 Taizhou provide higher quality participation in social governance mode.The dissertation mainly studies and discusses the status quo,existing problems and reasons of the 12345 political typhoon hotline in Taizhou based on literature research method,case study method,questionnaire survey method and field survey analysis method.Finally,from the perspective of establishing a multi-agent collaborative governance structure,strengthening informationization,standardization,and professional construction,etc.put forward countermeasures and suggestions on the perfection of the hotline 12345 in Taizhou,and provide reference and reference for the development of other government service hotlines to better promote social governance The way of innovation,improve the ability of government social governance.