A Study Of The Content And Structure Of Voice Behavior In Chinese Public Sectors

With the accelerating development of the age,managing organizations requires more flexibility,creativity and adaptability.So the importance of voice behavior is continuing to highlight.Voice behavior is a type of extra-role behavior that organization members volunteer to put forward constructive suggestions,aiming to improve work or organization status.Voice behavior is a basis of change and innovation which has a positive impact on organizational development.Currently,most research about voice behavior is conducted in private sectors and research from public sectors is far more less.However,there is also a need to advocate voice behavior in public sectors.Under this circumstance,we conduct a three-stage empirical research about voice behavior,taking Chinese public sector employees as our research subjects.Firstly,through in-depth interview as well as coding and expert evaluation of the interview record,we carry on an exploration about the content of voice behavior in Chinese public sectors.Secondly,we conduct questionnaire survey twice,and then we carry on EFA and CFA,with the help of SPSS 19.0 and AMOS 22.0,in order to establish a three-dimensional structure of voice behavior in Chinese public sectors.Finally,we use public service motivation and job satisfaction as examples to test the logical relationship between voice behavior and relevant variables,and the results have supported the construct validity of voice behavior in Chinese public sectors.Conducting research about the content and structure of voice behavior in Chinese public sectors is a fundamental work with great importance.It not only does good to the further development of theoretical research of voice behavior,but also has practical meaning to optimize the understanding and management of voice behavior in Chinese public sectors.