Research On The Improvement Of Government's Public Service Ability Under The Background Of Big Data

In the context of the popularization of the Internet and the development of big data technology,we are entering a new era,the era of big data,where the government is gradually providing public services through the Internet as a key channel.Public services and big data are gradually being combined together reasonably under the influence of my country's initiative to reform traditional industries through the optimization of the Internet.This not only gives the government new development opportunities to digitalize public services,but also provides technical support.In addition,the people are changing their methods and habits of obtaining public services,which will provide a broader space for development to the process of government data-based public services.However,at this stage,compared with the development of the domestic economy,the development of public service data is significantly lagging behind,and it is relatively backward in terms of awareness,and the conflict with the diversified needs of the people is becoming more serious.This makes the government in the era of big data should actively change its own public service supply methods through the use of Internet-related tools,and improve the feedback ability of public demand.Therefore,this article,through the research on the public service capabilities of City B government,explores the issue of government public service data in the era of big data,which has extremely high practical and theoretical value.This article takes City B as an example to study the improvement of government public services in the context of big data.First,the concepts of big data,public services,and public service capabilities are defined,and the related new public service theory,new public management theory,digital governance theory,and big data analysis theory are introduced to lay the foundation for the research in this article.Secondly,the feasibility analysis and resistance analysis of the improvement of public service capacity under the background of big data were conducted.Thirdly,it introduces the general situation of public service construction in city B under the background of big data,expounds the achievements of government public service in city B under the background of big data,and points out the problems of public service in city B in supply capacity,decision-making ability,integration and coordination ability and performance evaluation ability under the background of big data The lack of data talents and imperfect system guarantee system.Data security issues and other issues,after analysis of the causes,found that City B lacked awareness of big data,poor government collaboration,lack of big data talent,and incomplete data security laws.Finally,from the perspective of popularizing big data public service awareness,strengthening the construction of government service websites,enhancing the training of big data talents,and improving data governance capabilities,the countermeasures for improving the public service capacity of city B in the context of big data,including popularizing big data public service awareness Including the establishment of government public service spirit and the establishment of big data ideas;strengthening the construction of government service websites including integrating service information resources,improving government service websites,and promoting balanced and open data;enhancing the training of big data talents,including the introduction of big data talents,strengthening the education and training of civil servants,and launching Preferential policies;improving data governance capabilities includes improving the credit system,improving laws and regulations,building performance evaluation,and playing a supervisory role.This article addresses the problems of City B's public service capabilities in the context of big data,and proposes countermeasures to improve the city B's public service capabilities,and hopes to provide reference for other provinces and cities in the country to promote China's public services in the context of big data Ability improvement.