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Research On Project Quality Evaluation Of P Street Comprehensive Service Center In G City

Posted on:2020-01-06Degree:MasterType:Thesis
Country:ChinaCandidate:Z J FanFull Text:PDF
GTID:2417330590484248Subject:Project management
Abstract/Summary:PDF Full Text Request
Family integrated service center is a social service project set up in the street,but it is outsourced to professional social work organizations to carry out services.Generally speaking,the street gives money,venues and service facilities to social work organizations.Professional social work organizations take social workers and professional services into the family integrated service center to provide services for residents.The Street provides full support and cooperation in this process,and the street at the same time.It will supervise and evaluate the services of professional social work organizations.Family integrated service center project is a highly professional,wide coverage and good quality social service project offered to all community members by private social work organizations after bidding.The quality evaluation of family integrated service project can standardize and improve the operation and efficiency of the project.This study takes the G City P Street Family Comprehensive Service Center project as the research object,and studies the quality evaluation system of its comprehensive project through the combination of literature research method,interdisciplinary research method,questionnaire survey method,qualitative and quantitative research.Based on the research background and significance of the research on the quality evaluation of the comprehensive project,this paper expounds the relevant theoretical basis of project management and the quality evaluation of the comprehensive service center project.By introducing the general situation of the G-P Street Family Comprehensive Service Center project and its project quality evaluation,some problems in the current quality evaluation system are proposed,including the imperfect evaluation system,the unquantified evaluation index,the light weight of the evaluation work,and the evaluation process.Insufficient communication and a detailed analysis of the causes of such problems in the current problems in the project quality evaluation process.By referring to the "3E" evaluation standard and the evaluation criteria of the BSC,the criteria for establishing indicators are clarified,and the key indicators for the evaluation of the P-street comprehensive service center of the G city are further established,including the three dimensions of management quality,service quality and basic operation.On the basis of the establishment of indicators,the analytic hierarchy process is used to clarify the weights of each indicator and its detailed secondary indicators,and the fuzzy comprehensive evaluation method is selected to clarify the evaluation model.Finally,with the help of the construction model,the quality evaluation of the P-street comprehensive service center project in G City is evaluated at the first,second and third levels,and the evaluation results are analyzed.According to the principle of maximum membership degree,it can be seen that the quality evaluation indicators of the P-street comprehensive service center project in G City have excellent performance in basic operations and good performance in management and service.Therefore,it is necessary to improve the management and service work in the future work and improve The overall quality of the project.Finally,the paper puts forward specific measures to improve the quality evaluation of the P-street comprehensive service center project in G City.
Keywords/Search Tags:P street,G City, Analytic hierarchy process, home integrated services, project quality
PDF Full Text Request
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