Research On The Improvement Of Project Training Quality Of Company A Based On Total Quality Management

With the rapid development of our society,the education market has also shown a rapid development trend,and has become a hot trend in China's current venture capital investment.In the face of opportunities,more and more education and training companies have emerged.With the development of the Internet in the education industry,the application of new technologies such as big data and artificial intelligence has made the competition in the training industry more intense and complicated,especially in the performance of Among the small and medium-sized training enterprises,these enterprises have relatively simple projects,weak scientific research strength and low ability to withstand risks.Therefore,how to grasp the target population in a complex market environment,so that good training programs and benign For the development of enterprises,this puts higher demands on small and medium-sized training enterprises.For small and medium-sized training enterprises,the promotion of training projects,vying for the student source market,is no longer simply through the competition funds for various advertising;simply introducing excellent teachers,improving the curriculum;creating a "service-oriented" slogan to win a good feeling,etc.Instead,we need to truly return to the essential source of training quality and improve our competitiveness in an all-round way.This is the decisive factor for the survival and development of small and medium-sized training enterprises.This paper takes the training quality of small and medium-sized training companies as the research content.Through the research on the case of A education and training company(hereinafter referred to as company A),it deeply analyzes the key factors affecting the quality of project training in the whole process of project development.Using the theory of total quality management,the whole process management characteristics of the analysis training project are explained,and the improvement of the training quality of small and medium-sized training companies is proposed from the aspects of project enrollment,teaching training and training quality monitoring.Based on the theory of total quality management,this paper proposes to construct a quality improvement path for the project training of enrollment-cultivation-quality supervision.The specific implementation measures of these three latitudes have effectively improved the quality of education for small and medium-sized training enterprises,and also improved the core competitiveness of enterprises,which has effectively promoted the development of enterprises and achieved better profits.Based on the theory of total quality management,this paper studies the improvement of training quality of small and medium-sized training enterprises.Through a large number of literature reading at home and abroad,it discusses in detail the theoretical characteristics of the whole process and the whole staff coordination and cooperation in total quality management.Through the introduction and analysis of the project and trainees of case a training company,the questionnaire is used to investigate and study the internal and trainees of company a,find out the important factors that affect the quality of training project,find out the deficiencies in the quality management process of company a,and build a comprehensive management structure,responsibility division,performance evaluation,etc.from the internal management structure of the company Based on the quality management system,the quality concept and service quality assurance system running through all departments and businesses are established.Combined with the trinity of enrollment training supervision quality system and PDCA cycle,the flow chart of training quality improvement after the optimization of total quality management theory is explored.It provides process standards and reference standards for the follow-up training project of company A.