Study On JN Rural Commercial Bank Counter Business Process Reengineering Based On BPR Theory

With the Chinese in December 2001 to join the world trade organization,the degree of openness of China's banking industry gradually increased,foreign banks entered the market China,its operation there will be no more regional and customer restrictions,obviously the banking industry internationalization,informationization,liberalization and diversification of customer demand trends.In this context,the domestic banking industry in the process of development must seize the opportunity to establish and improve the business process to adapt to the market and customers.Due to different regions and different market clients,the banking industry can not simply develop a unified national business process to meet the strong demand for changes in the financial markets,and the fundamental of business process reengineering is more and more financial institutions(especially the silver industry concern).According to China's current economic situation,as well as the domestic and foreign banking business process reengineering theory and experience,and according to the characteristics of the business object,JN rural commercial bank need to establish a suitable for the development of the business process model to improve its core competitiveness.This paper is based on the BPR theory,the research on JN rural commercial bank business process reengineering for banking business process reengineering theory research can provide a useful reference and basis for the JN rural commercial bank business process status and problems on the business process reengineering to provide some beneficial suggestions,provide the basis for the double increase of Bank customer satisfaction at the same time and performance,its next step in the development of a solid foundation.First of all,this paper analyzes BPR theory and business process reengineering theory of commercial banks,and lays a foundation for research in theory.Then,the current situation analysis of JN agricultural commercial bank cabinet business process is carried out,the existing problems are analyzed through the two aspects of the organization system and specific business,and then the evaluation model is set up to make a comprehensive evaluation,and it is considered that it needs to be optimized.which will lay the foundation for the following research.On this basis,put forward the JN rural commercial bank counter business process design.First,it determines the technical path,principles and objectives of the reengineering of the counter business process,and then puts forward a business process reengineering scheme,such as the plan of the reengineering of the organizational structure,the reengineering of the operation process of the counter,the overall design of the stage of the counter business process.Finally,it is the guarantee measures and preliminary results of the JN agricultural commercial bank's counter business process reengineering.It puts forward the guarantee measures to improve the quality and ability of the staff of the counter,improve the personnel assessment and incentive mechanism,improve the service concept of the employees,establish the information guarantee system and strengthen the team building.And then from the analysis of the results of reengineering.