Research On Improving The Response Capacity Of The Government's New Coal Platform

The development of information technology and network gradually changes our daily life,and also affects the way of communication between the government and the public.The channels of public participation in politics are diversified,and the demands and requirements for the government are constantly increasing.Traditional government response platforms,such as letters and visits,e-mails,can no longer meet the needs of the public.The new media era has its own characteristics,such as timeliness,sudden change of communication,risk and so on,which not only solve this problem,but also put forward higher requirements and greater challenges to the government network response platform.On the one hand,the rise of new media provides a bridge for the communication between the public and the government;on the other hand,the uncertainty and fission of new media restrict the effect of government response.Therefore,how to determine and develop an effective evaluation index of the response ability of government new media platform is particularly important.The establishment of the evaluation index of the government's new media platform's response ability can not only examine and supervise the government's response ability,but also promote the government's further promotion and reflection.This paper is divided into five parts.The introduction part is the theory of putting forward,summarizing and applying the research questions.The second part is the establishment of the government new media platform response ability index system,from the public evaluation and government self-evaluation two perspectives of the government new media platform response status evaluation,trying to analyze and compare from the public and government staff two perspectives,so as to provide a more complete perspective.The third part is to refine the existing problems and cause analysis of the government's new media platform response based on the current situation of the government's new media platform response,including the government's response initiative is not strong,the interaction between the government and the people is not good;the government's response is not targeted,the transparency is not enough;the government's response responsibility is not strong,the supervision is not in place,and the effectiveness of the government's response is not strong,and the response effect is not ideal Four major issues.The fourth part is the corresponding suggestions and Countermeasures for the government new media platform to respond to the existing problems.The last part is the conclusion of the whole paper,which is the summary of the whole research and the prospect of the future research.Our study found that the six index systems of government new media platform's response ability are robust and reliable.There are obvious differences between the evaluation of the public and government staff on the current situation of government new media platform's response,and the government staff are more satisfied.In addition,the awareness of the public and government staff on the defects of the government's new media platform response ability and suggestions is consistent.Based on the above views and arguments,the government's new media platform response must be combined with its own characteristics,establish a sense of service,improve its response ability,and uphold the concept of "cooperative governance",so as to strengthen the communication between the government and the public,improve the government's credibility,and build a good cooperation relationship between the public and the government.