A Study On The Relationship Between Abusive Management And The Turnover Tendency Of Retail Enterprise-Adjusted Mediating Effect

As an endogenous fuel,retail enterprises continue to drive the development of the national economy,replace the industry,break the rigid consumption pattern,fill the domestic demand,lead the transformation of consumption patterns and expand domestic demand,and allow resources to be fully and rationally deployed.The promotion of consumption at the level is constantly moving towards multi-channel diversification,which not only broadens the employment field,but also lays the foundation for China's economic development.Therefore,every step of the development of retail enterprises plays an important supporting role for China's economy.The competition in the market is fierce and fierce.Today's retail industry is full of both beautiful opportunities and dangerous challenges in the process of development.The reason is that it is difficult to recruit people and "difficult to stay".According to the forward-looking network data,retailers still occupy the commanding heights of the loss,reaching 30%-40%.There are many factors that ignite the whole time and ignite the time bomb.The management of abusive is one of the important fuses.It is not uncommon for employees to be "sitting on the bench".Indifference,psychological warfare,suppression Keywords such as "wearing small shoes" have become popular terms in the workplace,and employees are forced to resign or even increase their psychological burden to make a shocking move that is no longer an Oriental Nightmare.Therefore,how to reduce cold violence,reduce turnover rate,and retain employees is becoming a major problem that retail managers need to break.American psychologist Richard S.Lazarus is an important representative of stress theory.He emphasized that the ultimate stress response of an individual is based on his knowledge and judgment of things,while at the same time opening up pressure and coping styles.It is believed that stress is the result of a comprehensive effect.It is a comprehensive assessment of the threats involved by specific environments and individuals.The essence of this is the process of dynamic integration,which is in the process of intertwining and interweaving between individuals and the environment.reflect.Therefore,in the further discussion of the relationship between abusive management and the turnover intention of retail enterprises,it is especially necessary to study the specific transmission mechanism of work pressure between the two,and the specific mechanism of action in China needs to be further explored.In addition,based on the theory of emotional regulation,the strength of its own emotional ability is bound to play an important role in regulating the two.Based on this,this paper introduces the adjustment factor of emotional intelligence.Through the combing of the literature,the model is built on the basis of theoretical analysis,and then the hypothesis is put forward.Finally,the conclusions of this study are obtained by further validating the proposed hypothesis by analyzing and processing the data.The main points are as follows: Abusive management positively affects retail employees Resignation tendency;work stress plays a mediating role in abusive management and turnover intention of retail employees;emotional factors,except for self-emotional assessment and emotional use,significantly negatively regulate the relationship between work stress and turnover intention;emotional intelligence Factors other than self-emotional assessment and emotional use negatively regulate the mediating effect of abusive management on the turnover intention of retail employees through work stress.At the same time,the conclusions of this study are combined to give relative advice on reducing the abuse behavior of leaders in enterprises,weakening the tendency to leave,and increasing the rate of cohesion and productivity.