Research On The Optimization Of Maintenance Management On Smart Community Surveilliance Of H Company

In the next few years,smart communities will be in a stage of rapid development.According to the "Smart Community Construction Guidelines(Trial)" issued by the Ministry of Housing and Urban-Rural Development in May 2014,the construction of smart communities must also build high-definition video surveillance systems.Security systems such as entrance and exit control systems,perimeter patrols,and intercom have brought great benefits to the development of smart community security services.H Company has invested in the development and development of smart community security business since 2016.At present,H security company intelligence community security business development is good,but operations are faced with challenges.The first is increasing demand of operations,the second is the lack of attention of the business of H company,and Finally,customers of the smart community security business complain a lot about the operation and maintenance work of H Company.How to do a good job in the operation and maintenance management,solve the existing problems and optimize the operation and maintenance management of the smart community security business of H security company has become an urgent problem to be solved.This paper takes the operation and maintenance management of the smart community security business of H security company as the research object.Firstly,the problems in the operation and maintenance management of the smart community security business of H company are sorted out and analyzed through the data survey of the operation and maintenance status,the customer satisfaction survey and the staff questionnaire survey.According to ITSS and other relevant theories,corresponding improvement plans was put forward.After that,the secondary survey was carried out and found operational indicators have improved significantly.Through the analysis of fuzzy comprehensive evaluation method,it is found that the improvement effect is relatively good after the optimization of technology application and specification,while the effect is less obvious after the improvement of personnel ability and communication and coordination..Thus,in the implementation of operational management improvement scheme,optimization of operational technology can directly increase the operational efficiency,operational specification to perform optimization can effectively raise the standardization of operational work,and by strengthening the construction of personnel ability and strengthen communication and coordination management,the operations management can achieve continuous improvement.The conclusion has reference significance for the optimization and improvement of the new security business operation and maintenance management of security enterprises.