Study On The Current Situation And Improvement Countermeasures Of Performance Management Of The United Front Department Of B District Committee

The rise of the new public management movement in the late 1970 s made all sectors of society begin to pay attention to the performance and responsibility of the public sector.With the reform of our government departments and institutions,performance management theory is gradually applied to government departments and institutions.However,compared with foreign countries,the research on performance management theory of public sector has achieved some results,but there are still problems such as lack of concept of performance management,backward management means,single assessment method,etc.and problems such as overstaffed organization,overstaffed people and low efficiency need to be studied and solved.Therefore,building high-performance party and government agencies is an inevitable trend of development.Taking the United Front Work Department of B District Committee as the research object,this paper attempts to construct the performance management system based on the Balanced Scorecard to provide reference for similar party and government organs.The paper focuses on " what is government performance management? What is a balanced scorecard? What is the current situation of performance management of the United Front Department of B District Committee? Problems and causes? " Obstacles encountered and solutions these core issues start to sort out the theory and cases.The thesis first puts forward the relevant background of the research,studies the corresponding theory and the research overview at home and abroad,combs the performance management theory and the development of ideas at home and abroad,deeply discusses the balanced scorecard,and leads to the inherent importance and feasibility of the balanced scorecard,an advanced management tool,which can be used in the performance management of Party and government organs.Then,through the SWOT analysis method,we try to construct the strategic map,design the Balanced Scorecard of the United Front Work Department of B District Committee,and divide it into five dimensions: customer dimension,financial dimension,internal dimension,external dimension and learning and growth dimension.Finally,the rationalization practice summary table of balanced Scorecard is made and applied to the case.Then the paper divides the obstacles experienced by Balanced Scorecard in the practice of cases into four aspects: the difficulty of scoring;the difficulty of index integration and adjustment;the contradiction of department index comprehensiveness and other common obstacles,and then puts forward corresponding solutions.At the same time,the case needs to be explored and adjusted in further practice.At the end of the thesis,three research conclusions are put forward: firstly,from theory to practice,the study shows that the balanced scorecard can be introduced into the party and government organs,and the two ideas of "strategy" and "balance" are also applicable to the United Front departments.Secondly,the United Front Work Department should grasp several key points in the application of Balanced Scorecard:first,it should have a clear understanding of the mission,be able to clearly know what the strategic objectives are,who to provide services in the customer dimension,and learning and growth also determine whether the balanced scorecard can be effectively used for performance management.Finally,when the party and government agencies implement the balanced scorecard,they should not copy the model and experience of the enterprise,and should make adjustments or additions based on their actual conditions.As a party and government agency,the United Front Work Department has not yet discovered in the research of the balanced scorecard.Through the research of this article,a new set of assessment and evaluation system has been introduced to the United Front Work Department.It is possible to find the problems in the use of the balanced scorecard more accurately and concretely,which is conducive to the improvement and optimization of the balanced scorecard,and further enriches the theory of the balanced scorecard in the party and government agencies.There are three new ideas in this research process: first,there is no literature dedicated to the performance management of the United Front Department in the relevant journal database so far.This paper may be the first attempt to study this field.Second,according to the strategic map,we do not confine ourselves to the tradition,but from the reality,we try to add a new dimension of "integration of external resources".Thirdly,when designing the four dimensions of performance objectives and evaluation indicators,the supporting role between dimensions is highlighted.