Research On Problems And Countermeasures Of Government Wechat In J City From The Perspective Of Service-oriented Government

In recent years,with the rapid development of information technology,the use of information technology to better provide efficient and convenient public services for the people has become a key step to solve the current transition of our society from a "regulatory" government to a "service-oriented" government.Transforming government functions,deepening reform,improving the credibility of the government,improving the ability of administrative law enforcement and building a service-oriented government satisfactory to the people have become the objectives of the current government reform.Government wechat based on wechat is a typical representative of e-government.Government wechat provides a new public service mode with its convenient service supply mode.Government wechat has realized the functions of online application,online communication and online handling in the fields of government,transportation,medical and other social services,making government services break the original time and regional restrictions and gradually disclose government information Resolving social contradictions is playing an increasingly important role,greatly improving the service and management level of relevant government departments,and innovating the management means of the government.At present,using the government wechat platform to help China build a service-oriented government has become an important way for the government.According to the application and development status of government wechat in J City,this study makes a comprehensive and in-depth analysis on the application of government wechat in J city from the perspective of service-oriented government.Firstly,the introduction explains the background and significance of the research topic,studies the relevant research status of the topic at home and abroad through literature analysis,puts forward the research methods and ideas,expounds the research content,framework and key problems to be solved,and points out the main innovation of this research.The second chapter discusses the theoretical basis and related concepts of public participation and new public service,and expounds the relationship between government wechat application and service-oriented government.The third chapter makes a comprehensive and in-depth research and Analysis on the application of government wechat in J City,and points out the achievements in the construction of government wechat in J city.The fourth chapter points out the problems exposed in the current government wechat application in J city from the perspective of service-oriented government construction.The fifth chapter looks for the causes of the problems according to the exposed problems.The sixth chapter is the countermeasures and suggestions on how to better develop government wechat in J city from the perspective of service-oriented government,in order to help the future development of government wechat in J city.At present,the application and development of government wechat and the construction of service-oriented government complement each other and complement each other.To study the application and development of government wechat from the perspective of service-oriented government,we should highlight the importance of the concepts of openness and transparency,democratic decision-making,efficient service and administrative transparency.The government wechat application itself is to provide more efficient services such as information disclosure,convenience services and online services,which is the internal requirement of building a service-oriented government.By promoting the construction of service-oriented government through information means such as government wechat,we can effectively promote the smooth transition of China’s service-oriented government transformation.