Research On Internal Public Space Design Of High-rise Commercial And Residential Buildings Based On Service Desig

The development of housing commercialization and the rise of housing construction have great influence on the social environment In China.In the face of the expanding market demand,High-rise commercial and residential buildings have been extensively developed due to their land intensive and high efficiency.Compared with high-rise residential buildings,the internal public space of high-rise commercial and residential buildings not only undertakes transportation functions,but also has functions such as public services and user leisure interaction.This part of the space has not been paid attention to in long-term research and practice.In addition,through literature research,it is found that the types and characteristics of commercial and residential buildings reflect the diversified needs of user groups,and the existing design of public space in high-rise commercial and residential buildings cannot fully meet the needs of people at a higher level.This study focuses on many problems in high-rise commercial and residential buildings,applies service design thinking and methods to the design of internal public space,and integrates users,space and services in the service system of high-rise commercial and residential buildings from a global perspective,aiming to improve user experience.Therefore,based on user demand,this paper explores the internal public space of high-rise commercial and residential buildings.Firstly,the theories related to the internal public space and service design of high-rise commercial and residential buildings are sorted out,and then the combination point of service design and the internal public space design of high-rise commercial and residential buildings is discussed through the analysis of service design cases,as well as the service design process of high-rise commercial and residential buildings.Secondly,qualitative and quantitative research methods are used to investigate and analyze the internal public space and users of the current high-rise commercial and residential buildings,and the relationship between user demand factors and spatial design factors is matched according to the research results.On this basis,the KJ analysis method is adopted to determine the service elements of the internal public space of high-rise commercial and residential buildings,and the fuzzy Kano model is used to quantify the specific service elements,so as to construct the hierarchical model of the service elements of the internal public space of high-rise commercial and residential buildings,and optimization suggestions are proposed according to the categories of service elements.Based on the previous research results,the service system of the internal public space of high-rise residential buildings was analyzed,the service blueprint was constructed,and the design method of the service space was put forward.Finally,the optimization suggestions of service elements and space design methods in the early stage are applied in the design practice,and the introspection is carried out to look forward and explore the extension of service design in the internal public space design of high-rise commercial and residential buildings,so as to provide a new perspective and thinking for the discussion of similar attribute space design.