Research On The Measurement And Influencing Factors Of The Public Service Motivation Of Civil Servants In GANSU Tax Bureaus

As a micro individual of tax collection and tax service,the level of Public Service Motivation of the civil servants in Tax Bureaus directly reflected in the efficiency and quality of tax service,and at the same time greatly affects the sense of gain and happiness to every citizen,which must be paid great attention to.Therefore,it is very important to measure the Public Service Motivation of civil servants in the Tax Bureaus of Gansu Province,find out the influencing factors of public service motivation,and promote the Public Service Motivation of civil servants in Tax Bureaus of Gansu Province.Taking the civil servants of Tax Bureaus in Gansu Province as the object of study,the Public Service Motivation and influencing factors are measured and analyzed,and put forward promotion suggestions.The first part proposes the research background and research problems,the research status at home and abroad,To formulate the main contents and research ideas of the research;The second part illuminates the core concept and the theoretical basis;The third part measures the Public Service Motivation of civil servants in Tax Bureau of Gansu Province;The fourth part is the dimensional analysis,descriptive analysis,correlation analysis and regression analysis of the influencing factors of public service motivation,Analyzing the relationship between the public service motivation and the influencing factors of civil servants in the tax system of Gansu Province,Find out the existing problems and analyze the causes;The fifth part Based on the above conclusions and the actual situation of Tax Bureaus in Gansu Province,Put forward the promotion suggestions;The sixth part is divided into summary and outlook.Through research the civil servants of Tax Bureaus in Gansu province has a moderate level of Public Service Motivation,influencing factors can be divided into motivation measures,individual characteristics,work characteristics,organizational environment and leadership practice,verifying that public service motivation and motivation measures,individual characteristics,work characteristics,organization environment presents significant correlation,and leadership practice is not significant correlation.Based on the actual work,the influencing factors are analyzed,and some suggestions are put forward to promote the public service motivation of civil servants,such as optimizing the selection mechanism of civil servants and calibrating the mentality of civil servants etc.