Social Policy Analysis, The Transition Of Property Management

Property management is the process of social development in China. It comesfrom the reform of housing system and become a new type of service management. Itbecomes from the planned distribution system into private property rights ofindividuals, from the management into the service of housing residents and owners.At the same time, because of various reasons which led to the diversification ofhousing types, the diversification of property services, property management, as wellas the diversification of social policy, it make simple property management becomethe hot spot of common concern, and also one of the conflict of social policy.Propertymanagement for those problem areas, the Government has taken steps to formulateappropriate social policies to intervene. However, there is a large part of the policyfailure.It because of the conflict in multi-cause of benefits,then the governmentpolicies lead to failure. Mainly reflected in: First, some policy from theimplementation have had no effect. Second, some of the policies is effective at anearly time. However, with the passage of time and economic and socialdevelopment,at today's point of view,it become null and void policy,and also takes theproperty management a major obstacle.Under the social transition and the pattern of multiple interests, how should thegovernment to formulate and implement effective social policies.First, norms anddominant. We must first define the main duties and rights of actors. Addition, theGovernment should formulate a unified rules of the game, to make conflictcoordinated at the balanced track.Second, services and coordination. Governmentshould take responsibility of the construction of information platform witchindividuals, and businesses can not afford. To improve the construct information andeliminate the asymmetric information. Third, monitoring and evaluation. Governmentshould set up a mechanism of monitoring and evaluation. It can make sure that theimplemented policies are running well. Therefore, there must be a subjective measureto evaluate the quality, standards, fees and charges, and customer satisfaction. Thispaper take Shanghai as an example, analysis the property management policy underthe background of the social transition, research in the context of socialtransformation in the pattern of multiple interests, the Government means how tocoordinate the relationship between public policy and ensure the smooth implementation of property management policies in order to property management inour country to resolve the contradiction. And put forward policies to improve propertymanagement solutions. The paper is divided into seven chapters.Chapter I,the propose of the problem. This part had described the backgroundof the property management research in the transition period in China, reviewed therelated to the field of Property Management both at home and abroad, China'sproperty management and the reasons for the problems, and do a general presentationabout the study of the contents, the logical framework and the study ways of thearticle, put forward the research Content and research methods.Chapterâ…¡,the status quo and evaluation of the property management aboutShanghai. As China's economic center and largest city, the property management'spolicy change, reform and development, the development of the status quo, as well asthe achievements and outstanding issues about Shanghai has a typical meaning, is ashort cut way to examine the social policies of our country's property management.This chapter had done a detailed review and description of the emergence and thepolicy changes of property management, the reform and development of the statusquo, achievements and outstanding issues about the property management,and take itas the foundation and blueprint research of the property management of our socialpolicies in transition time.Chapterâ…¢, the state comparison and experience enlightenment of the propertymanagement mode.The study of the social policy on Property management is differentfrom national economic development and their different national conditions andcomprehensive property management industry as well as the emergence, development,and maturity vary. Mainly carried out a detailed comparison and inspection betweenthe United States, Japan and Germany, the three developed countries in propertymanagement, service contents and charges, looking for experience enlightenment ofproperty management to Shanghai. At the same time, taking the level ofrepresentative into account about the developed and a number of other developingcountries, have been classified and a brief description of theirs propertymanagement, summing up the country's property management experience. Chapterâ…£, the reasonable procedures of the property management social policyin transition time:the government-led and norms. From the property managementrights and interests of all the principal norms of the start of the owners of the propertymanagement committee, the management of enterprises, as well as the rights andinterests of the government's own norms of behavior to go into to lay the foundationto settle our country's property management problems.Chapterâ…¤, the double failure of the market and the government of the propertymanagement in transition time: The government in collaboration with the service.Explore under the double failure of the dilemma of the market and the governmenthow the Government should collaborate to provide services and optimize service. tobuild the property Information technology platform, to set up the call center ofproperty management, to foster property management employees will be thegovernment's future direction. The government should play a leading role in theInformation Platform build. To cultivate good employees for the Property Services isanother important aspect of the Government Services Optimization.Chapterâ…¥, the implementation and evaluation of the social policies in transitionproperty management: government oversight and evaluation. Constructed a objectiveevaluation system of the property management social policy service qualitymonitoring and service satisfaction evaluation system for subjective evaluation.Shanghai's property management services combined with quality evaluation systemand service satisfaction survey system to do the reality of the situation of specific casestudies.Chapterâ…¦, conclusions and recommendations. Through a combination oftheory and practice study to draw a four-point founding. The multiple interests intransition property management poses a challenge to the formation of social policyand implementation of results. The multiple conflicts of interest need the governmentthe government define and regulate, collaboration and services, and integratedmonitoring and evaluation. And put forward policies to improve the management ofcommunity property. Government social policy of property management in transitionneed to update the administrative philosophy, change the way property managementservices; to clearly define the rights and interests of the parties, to establish a sound system of laws and regulations of property management; provide informationplatform, to establish system of property management services for informationdisclosure; to establish property system for enterprises access management market,to establish an effective monitoring mechanism of property services; to strengthen thestandard of service to the property management system and to carry out training andeducation to improve the qualities of the property owner. In addition, Discussion theissue of the social policies in property management which need to be further studied.