| The Army leadership launched a massive program to integrate knowledge management across the force on August 8, 2001. The Chief of Staff of the United States Army, General Eric Shinseki, along with the Secretary of the Army, Secretary Thomas White, clearly support the transformation of the Army into a network-centric, knowledge-based force. This mandate from the Army leadership challenges the United States Army War College to develop a knowledge management system. The purpose of the study is to develop a knowledge management blueprint for the faculty of an academic institution, using the United States Army War College as a case study. The study used the qualitative research paradigm. The research centered on a detailed ethnographic knowledge audit. The focus of the project is to develop a knowledge management system that will enhance the faculty's ability to create, store, access, and share knowledge. The results of the study indicated the need for change in the culture, processes, and technology at the United States Army War College to support faculty knowledge requirements. The knowledge blueprint recommends techniques to harness tacit and explicit knowledge to enable the faculty to achieve organizational strategic objectives. This blueprint will facilitate the transition of the Army War College from an institution that does not currently fully embrace the power of creating, capturing, and sharing intellectual capital into a knowledge-based organization. |
