Company F

Turnover rate is the embodiment of employee satisfaction and contribution towards the Company. In addition, it mirrors management circumstance and staff loyalty within the Organization. The case is following the clue of employee satisfaction, with help of Gallup Q12 survey, to analyze the serious turnover phenomenon in Company F on management philosophy, supervisory manners, communication channels, motivation regulations and so on. It first introduces the Human Resources policies on recruitment, training & development, promotion, and compensation & benefits, and then recounts the implementation process of Gallup Q12 survey. The analysis section is triggered by the results of Q12 survey. Deeper reasons are explored and deficiencies on human resources policies are dug out. Furthermore, several measures recommended are raised for the Company to improve employee satisfaction and reduce turnover rate.