The Research On Performance Management Of Binhai Commercial Bank

Based on principles and practices of performance management both at home and abroad for the past few years, taking advantage of experience accumulated through years of HRM, specially performance management, the writer conducts an in-depth study and analysis on performance management of Binhai Commercial Bank. This practice-oriented paper is established within the framework of BCB case, with a focus on the combination of principles and practices of up-to-date performance management.Brief introduction of the subject, BCB, is given at the first part. Development history of BCB is analyzed together with the current situation of domestic financial industry, with special emphasis attached to the status of HRM. The theme is thus developed that it's necessary to implement performance management within BCB, taking into consideration the pursuit of strategic target, the nurturing of corporate culture, the design of reasonable remuneration package, the scientific nomination and promotion of talented employees and target-oriented staff training.To have an efficient performance management system up and running within BCB, the paper deliberates on the definition and characteristics of performance, performance evaluation and performance management. Systematic explanation is presented for the fundamental principles and methodologies, including definition of performance management, system architecture and general procedures. The point is made that, due to relations with other sectors of HRM, 'performance management is the core of HRM'.As guided by fundamental principles, the writer associates the general principleswith the detailed characteristics of BCB. A solution package and a customized implementation program are offered for BCB's performance management.The paper demonstrates a performance management system for BCB covering planning, implementation, evaluation and feedback. Detailed analysis and explanation are given to the such KPI, training, communication, information collection and monitoring & control of performance management, design of evaluation program and feedback interview, etc. The writer also point out her personal opinions for the most challenging points as listed above.The final part specifies on a series of factors influencing the implementation of performance management, including corporate culture, corporate structure, executive approach, staff approach, executive competitiveness and management style. It highlights the major pitfalls BCB and similar enterprises shall try to keep clear of in implementing performance management. Telling from experience with HRM during the past few years, the author offers some constructive proposals on the successful implementation by BCB and similar enterprises.