The Study On Competency Model Of College Dormitory Administrator

This dissertation has a review of the theory of competency model, and pays more attention to the study of situation and effect of competency mode in the human resource management. The college dormitories have two duties: education and services, through the analysis of development step and characteristic of the reform of college logistics, give a new idea that the competency model is a new way to improve the quality of services and management of college dormitory. This dissertation selected the dormitory administrator as the research object; put the competency-model-based human resource management theory into practice.This dissertation defined the situation of management, used the literature reference law, Behavioral Event Interview, the questionnaire methods has carried the competency of dormitory administrator, then used the synthesis analytic method consult the competency model of college student's dormitory administrator. The competency model includes following 10 items: persuade education, achievement guiding, initiative, self-control, team work cooperation, organization coordinate, relationship built, deduction thinking, interpersonal understanding, customer services. This dissertation also aimed at each competency to carry on the definition and behavior rank showing.This dissertation carries on the preliminary discussion to the competency model in college student's dormitory human resource management, proposed based on the competency model human resource management pattern, in view of the employee selects, the achievements management, the staff trained application has separately carried on the elaboration.