Study Of Customer Satisfaction For Education Services Website

Power must first be strong teaching. Only first-class education, in order to cultivate talented people, building first-class country. Education is vital and lasting importance, the relationship between the national quality and the country's future. Today's world, international competition, the essence of creativity and innovation, competition for talent in the final analysis of competition in education. Education is both a powerful and prosperous country to the deep base, but also directly promoting the rapid development of economy and society. Human resources for promoting the economic and social development of strategic resources, countries have to the development of education initiatives as a national development strategy. Increasing levels of social development, dependency and the demand for education are constantly improving innovation capability improvement and cultivation of innovative talents and more dependent on high levels of education, graduate education has become an important basic platforms. Ability to train and bring up hundreds of millions of high-quality innovative talents, related to the grand goal of building a well-realization is related to the overall situation of China's socialist modernization, the relationship between the party and the country's prosperity is related to the Chinese nation future and destiny.The party's 17 largest proposed for human resources to build our country strong and innovation-oriented country. To this end. the state actively promote the building of high-level universities and key disciplines and improve university personnel training, scientific and technological innovation and service capabilities, and strive to cultivate and foster a number of outstanding talent. Graduate education is a selection of high-level professionals and an important way of top-notch creative talents. Shoulder post-graduate education for social development, cultivate high-quality, high-level creative talents of the important task is to enhance the comprehensive national strength and international competitiveness of the major supporting force, its status and role have constantly enhanced and expanded. Graduate education is the entire education chain, high-end, only the high-end well, and our country can become a strong education. With the beginning of another knowledge-based economy, and national innovation system and continuously push forward, the structure of education in graduate education as the highest level has attracted increasing attention, which for promoting the"technology and education"strategy of great importance.The rapid development of science and technology have changed our traditional way of life, work and learning. Site as an important carrier of information, in the education process has played a unique role. Education Services Web site as a category, refers specifically to serve the educational activities of the website, information services, education an important part of the collection, processing, storing educational information hub, through the dissemination of information on education and teaching for educators, learners visit sites such as the process of access to education information or knowledge in related disciplines to address the teaching or learning problems encountered in the exchange teaching or learning experience. For the education and teaching activities in a dynamic and efficient delivery of educational information, feedback and interaction platform for information technology education. Graduate Education Services Web site refers to all colleges and universities within the system, in-school students and the general Articles by students and parents to provide relevant information and services, a network platform. This is a college education, information technology a carrier is to raise the teachers and students an important platform for information literacy. Graduate education services on the Web site user satisfaction survey analysis help site functionality will be put in order to improve and perfect on the Web site. This paper is from the user's point of view to ask questions, analyze problems, and for the investigation of specific issues arising in solution.This paper is divided into six parts. The first part of this research background, research significance and abroad Survey. This is part of the education web site user satisfaction of the existing research carried out order. This second part discusses the basic theory of educational services web site. Partâ…¢focuses on customer satisfaction model of the design of the questionnaire construction and shape. The fourth section to Anhui University, Graduate School (Preparatory) website as a target site for post-graduate educational services satisfaction surveys empirical research and statistical analysis. Partâ…¤of the question for the survey found, with a corresponding raised a number of improved post-graduate education web site countermeasures and suggestions.This article is based on ideas similar to the United States with the ACSI customer satisfaction model and the establishment of public-sector education services web site user satisfaction model, using SPSS statistical analysis software. Anhui University, Graduate School (preparatory) web site customer satisfaction status of empirical research done hope that they can provide some reference to relevant parties.