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The Development And Research Of Human Resource Of Tourist Hotels Of Hebei Province

Posted on:2009-08-25Degree:MasterType:Thesis
Country:ChinaCandidate:S LiuFull Text:PDF
GTID:2189360272462793Subject:Human Geography
Abstract/Summary:PDF Full Text Request
Tourist Hotel as one of the three pillars of tourism, is not only provide service products businesses for the tourists, but also an important foundation for the development of tourism facilities.Tourist hotels as a labor-intensive industry is different from other industries, which is directly involved in the production of services Process, to provide face-to-face, touh-to-touch service, product and customers with the synchronization of the consumer. Today, with the development of society, more and more customers need the best and the human face personalized services. Hotel human resources development and to be a reasonable relationship to the effective management of the hotel can operate normally, the availability of high-quality services, the availability of better economic and social benefits. At the same time human resources are the primary resources of the hotel industry, the most basic, most important, most valuable resource, so the hotel human resources development and management of the hotel management has become the core, only to seize talent, form a rational mechanism , which use and control of the hotels other resources - material, capital, information and time, thus the hotel reception capability, to achieve the expected goal of the hotel. As a result, tourist hotels in human resources management and development is particularly important. At the same time,WTO accession,the Olympic organizing and China strong economic development momentum to the tourism and hotel industry has brought new opportunities and challenges, which is bound to the core issue of hotel management - a new human resources planning Challenges. Its fundamental impact on the hotels value-added resources and the potential value of competition.The paper conducted on the basis of tourist hotels on the status quo of human resources field survey conducted in Hebei Province, use surveys about study and standardize the integration of qualitative analysis,quantitative analysis of the integration of theoretical research and applied research on the method of combining. First proposed the concept of human resources and comparative analysis of domestic and foreign hotel human resources of the status quo, followed by a lot of data analysis of the human resources in Hebei Province tourist hotels constitute the basic characteristics of our province and hinder further analysis of human resources development in tourist hotels and the problems faced in the main, and made corresponding countermeasures and suggestions.
Keywords/Search Tags:Hebei Province, Tourist Hotel, Human resources
PDF Full Text Request
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