Study Of Chinese Mobile Service Monitoring System

In the face of the same external environment, China's telecom industry is focusing on market development, will be more concerned about their internal production operations management. This paper is based on the development of China Mobile's current requirements for many telecom enterprises in the implementation of strategic business process management and the existing problems related to the enterprise business management theory, method and technology for a certain amount of study and exploration, aimed at the effective implementation of enterprise business monitoring, mentioning high enterprises operating and management level, for the good operation of enterprises and long-term development to provide strong support.The issues surrounding China Mobile Monitoring System business of studies, reference of the traditional industries, and telecommunications industries operating management theory, including the AHP, performance appraisal theory, supply chain operations reference model, ITIL and NGOSS and other theories. In reference on the basis of these theories, the China mobile service monitoring requirements proposed Construction Monitoring System business, including business-level monitoring system analysis model design, business process monitoring methodology proposed, business Index System and Methods of Evaluation Construction Moreover, the monitoring system on how business in China Mobile to achieve, the paper from operating mechanisms, such as the construction and improvement of the perspective of doing a preliminary discussion.