Xx Semiconductor Factory Service System Tqm Applications Research

Semiconductor as a newly high-tech industry, Due to the industry trait, the manufacture workshop normally is build upon the Corporate Service operation status. And need the special Facility Department to provide the professional productive support servise to ensure manufacture workshop normally.Due to the importance of the Corporate Service capability of enterprise in the semiconductor manufacture, Total Quality Management (TQM) model was made in this article of the most important part in the Corporate Service capability of the semiconductor facility operation quality management system construction. This is helpful to the semiconductor enterprises to optimize their own productive support service ability, find the direction, and improve the facility operation efficiency and dynamic adaptability, make up the customer satisfaction gap of manufacture workshop. The main content of this article is the following:1. The base evaluation was set up for facility system operation management in semiconductor manufacture enterprise.2. The facility system operation quality management system model was built up by quality team using of TQM method.3. The operation quality management system of XX semiconductor enterprise was validated and evaluated by using the TQM model.4. Reference the validated results, the amelioration direction and step was brought forward for the internal semiconductor enterprise.