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Quality Competitive Research And Evaluation Methods

Posted on:2010-01-15Degree:MasterType:Thesis
Country:ChinaCandidate:G H TangFull Text:PDF
GTID:2199360278451969Subject:Business management
Abstract/Summary:PDF Full Text Request
With the development of economic globalization, enterprises are facing more and more fierce competition and challenges. How to identify the current quality management problems and find solutions, to improve quality management level, so as to enhance the core competitiveness of enterprises had become the main concerns of quality management workers and related researchers.By reference from lots of relevant information and works of both domestic and foreign experts, the paper points out: the evolution of the concept of quality shifted from compliance, applicability, satisfaction to superior quality. The focus of quality management theory shifted from the compliance with standard to customer satisfaction, from the reduction of fluctuations to enhance economic efficiency and overall performance; from the focus on short-term performance to long-term development; from the concern for self-development to the entire quality chain. The quality management has gradually been raised to the level of business strategy andcontinuing operations. The growing concern of the quality of management theory is more about competitiveness of enterprises, not only the current competitiveness, but also the potential future competitiveness. Quality Competitiveness has become one of the core competitiveness of enterprises.It is necessary to carry out quantitative analysis for the research of quality competitiveness. first of all, to define the relevant quality factors of the enterprises quality competitiveness, followed by confirming the assessment system according to these quality factors, finally to determine the simple assessment method to evaluate the quality competitiveness.By the analysis of the actual application in some enterprise, the above conclusion of the study and evaluation methods are feasible and effective. By analysis of factor of the quality competitiveness, the confirmation of the evaluation indicators and actual evaluation, analyze various types of problems and take relative countermeasures, improve the quality management work, including resource allocation and work flows etc. and be recognized by the whole company.
Keywords/Search Tags:quality management, quality competitiveness, quality factors evaluating index system, matrix
PDF Full Text Request
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